FAQ

Amphitheater

What time do the doors open before an event?

Generally speaking, the amphitheatre is accessible at least 1 hour before the time of the performance indicated on the ticket. Spectators have access to the seats as soon as they enter the room. Some events may have a particular schedule. The information are  transmitted on the website and at the box office for each event.

Can I bring a chair to the Cogeco Amphitheatre?

Chairs are not always allowed. Depending on the event, you will be notified at the time of the announcement, when the ticket is purchased and on the event website section if the chairs are accepted or not in the grassed esplanade.

Can I bring an umbrella to the Cogeco Amphitheatre?

Umbrellas are permitted but must remain closed. On rainy evenings, ticket holders in the grassy esplanade must wear a raincoat or other suitable clothing. To view the list of prohibited items, please go to the Security and Regulations section.

In case of rain, are the shows canceled?

No. On the other hand, a show can be cancelled during an electric storm or if the safety of the people present on the site is threatened. Unfortunately, during the cancellation of a show, it is difficult for us to issue a notice in advance.

Is it possible to exchange or get a refund for my tickets once they are purchased?

From the time of purchase by the customer, tickets can not be exchanged or refunded, even if the ticket is not used by the customer. In the event of cancellation, interruption or postponement of an event, please note the following policy.

Est-ce que le toit de l'Amphithéâtre Cogeco protège des intempéries?

Veuillez noter que le toit de l'Amphithéâtre Cogeco couvre l'ensemble des 3 500 sièges. Nous vous conseillons tout de même de vous munir de vêtements adéquats en cas de pluie.

Cabaret

Are there spots in the venue where the view is blocked?

Absolutely not, every place in the venue allows you to enjoy the show.

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Can we eat and drink in the Cabaret?

Bars are open during every show. Continuous table service is also provided in the Cabaret. Snacks are also available for purchase.

Is there a coat check available in the Cabaret?

Yes, a coat check is available. $ 2 per coat.

At what time do the doors open?

Generally speaking, the amphitheatre is accessible at least 1 hour before the time of the performance indicated on the ticket. Spectators have access to the seats as soon as they enter the room. Some events may have a particular schedule. The information are  transmitted on the website and at the box office for each event.