FAQ

Generally speaking, the amphitheatre is accessible at least 1 hour before the time of the performance indicated on the ticket. Spectators have access to the seats as soon as they enter the room. Some events may have a particular schedule. The information are  transmitted on the website and at the box office for each event.

Chairs are not always allowed. Depending on the event, you will be notified at the time of the announcement, when the ticket is purchased and on the event website section if the chairs are accepted or not in the grassed esplanade.

Umbrellas are permitted but must remain closed. On rainy evenings, ticket holders in the grassy esplanade must wear a raincoat or other suitable clothing. To view the list of prohibited items, please go to the Security and Regulations section.

No. On the other hand, a show can be cancelled during an electric storm or if the safety of the people present on the site is threatened. Unfortunately, during the cancellation of a show, it is difficult for us to issue a notice in advance.

From the time of purchase by the customer, tickets can not be exchanged or refunded, even if the ticket is not used by the customer. In the event of cancellation, interruption or postponement of an event, please note the following policy.

Please note that the roof of the Cogeco Amphitheatre covers all 3,500 seats. Otherwise, we advise you to bring  adequate clothing with you in case of rain.

Absolutely not, every place in the venue allows you to enjoy the show.

Yes, minors are accepted at any time. However, no alcohol can be sold to them. ID cards may be required.

Bars are open during every show. Continuous table service is also provided in the Cabaret. Snacks are also available for purchase.

Yes, a coat check is available at the cost of $ 2.

Generally speaking, the amphitheatre is accessible at least 1 hour before the time of the performance indicated on the ticket. Spectators have access to the seats as soon as they enter the room. Some events may have a particular schedule. The information are  transmitted on the website and at the box office for each event.